The content of the webcomic is based on the findings of a study on the needs, challenges and working conditions of the NIHR PPI workforce, led by Dr Papoulias. The study found that staff potential may be hampered by lack of recognition and a poor understanding of their expertise and needs in the broader research organisation. Moreover, staff might be facing considerable institutional and structural obstacles to embedding PPI, including regulations, timelines and systems which are not built with the aim of sustaining long-term partnerships with the public. Such an organisational stance can produce considerable roadblocks to sustainable and holistic involvement practice, hinder the integration of public contributors into research teams and hasten burnout for PPI staff.
The webcomic translates these findings by creating four characters through whose eyes we are introduced to some of the practical and emotional challenges of navigating research systems and addressing the expectations, needs and priorities of different actors (including researchers, managers, public contributors, HR and finance office).